Following the Northwestern Wildcats v Nebraska College football match on Saturday, 27th August 2022, please see a statement from our catering parter, Levy UK & Ireland.
A Levy UK + Ireland spokesperson said:
Due to technical issues caused by our payment provider, Sumup, we were unable to process card transactions for two hours at Aviva Stadium during the Northwestern Wildcats v Nebraska College football match. Reports that this issue was because of Aviva Stadium technical issues are inaccurate, the issue was solely down to the external network system which the payment provider operates on to process transactions. This was not a technical issue isolated to Aviva Stadium or indeed Ireland.
Our team at Aviva Stadium were extremely quick to ensure that the fan experience was upheld and food and beverage kiosks were kept open serving customers for the entirety of this period. Payment systems resumed at 7.30pm and fans continued to enjoy the College football event. We sincerely apologise for any inconvenience this caused customers and would like to thank our employees at Aviva Stadium for the spirit they showed in keeping everything going.
For further queries, please contact Sam Rooke, Head of PR, Media & Comms at Levy UK + Ireland at sam.rooke@levy.co.uk.
